Statement of Purpose
Woodlands Atherton is a residential care home providing 38 placements for older persons including people with a diagnosis of dementia. Within our home we have incorporated a smaller homely living area for those with increased needs.
Woodlands Care GRP Ltd is a privately owned company run by directors Tracy Freeman, Russell Heaton and Sam Lancaster. The Registered person is Tracy who has a 30 year background in the Health Service as a Registered Mental Health Nurse/Manager and in recent years has been a care home manager/owner. Sam is a Chartered Surveyor and property developer, and Russell owns a range of local businesses in East Lancashire. Woodlands Care GRP was born in June 2006 with a determination to provide a high level of care for an affordable price in a clean, warm and friendly home enjoying great company, good food and meaningful activity.
The registered manager is Janet Hope who has 20 year’s experience in a care home setting along with NVQ 3/ 4 and the Registered Managers Award. Our well trained team is led by deputy manager, Stacey Hope who has a BSc in Dementia from the prestigious Bradford University.
Aims and Objectives
Woodlands Care aim to provide all residents with a high standard of person centred care within a safe, friendly and caring environment.
Our registration is for older persons who may or may not have dementia. We intend to provide this service by managing our resources to ensure a positive experience for the older population local to Woodlands, enabling them to use this facility regardless of their debility. Changes in personality and behaviour are not uncommon with dementia but we are committed to employing all our knowledge, experience and resources to manage this effectively. For those who have deteriorated physical health we make the same commitment to provide appropriate specialist outside services, therapy bath, hoists, profile beds (to name a few), along with extra care staff support.
Protecting an individuals’ rights
Independence, individuality, personal dignity and privacy will be respected by ensuring our home is fit for purpose and our care team is well trained and competent.
Residents will be encouraged and supported to make their own choices and decisions according to their ability. ‘Personalisation’ is not just Government directive; it is at the heart of what we do.
Consultation between Woodlands Care team, the individual and their representative will be encouraged to ensure everyone shares important information and decision making.
We offer flexible routines allowing individuals to select the time they bathe, go to bed, rise and have their care needs met. We are mindful of the Mental Capacity Act which guides our practice where someone is unable to state a preference about their care and develop/review our care plans with this in mind.
We offer a full range of services to enable our residents to enjoy their stay at Woodlands, good food, well trained staff, medical assistance, security, patience, safe gardens, modern but homely rooms alongside mentally and physically stimulating activities.
‘Feelings matter most’
‘Being’ Person Centred at Woodlands is a journey we believe is worth taking with fundamental values that we all embrace. We train continually to ensure that a person-centred approach is embedded in our culture which cascades to every level from supporting someone having a bath to colleague appraisals.
Being Person Centred is about being care partners, friends, and colleagues with the very special people who live in our home. We gather information from the moment someone comes in to enable us to understand where to help and where to stand back or the times someone would find it useful to refresh old skills.
Choice is at the heart of our service, from when to have a cup of tea to where to have breakfast. We feel sure it’s possible to learn, have fun and enjoy the latter part of life and hold this firmly in our minds when we are planning the day.
We often care for loved ones who have lost the ability to communicate with the outside world in a way that everyone recognises and with this in mind we use a variety of strategies to ensure their wellbeing is a priority, these include, touch, visual stimulation, verbal communication and taste.
We really want residents, relatives, friends and our colleagues to be happy at Woodlands and constantly seek to develop our home to achieve this goal.
Let us be your care partners!
Woodlands offers 24hr care for older people, we have 38 beds with 16 en suite rooms and currently two doubles which may be used as spacious singles or by couples or siblings. Many of our ground floor rooms offer patio doors to our secure garden area. We also have a quieter wing to our home which has its own bedrooms and dining/lounge facilities. This area can be secured when required and is perfect for those who need a safer, smaller environment to meet increased needs.
Our home has two main lounges and two dining rooms along with a conservatory; we have a modern kitchen for our cooks, and a spa therapy bath which is suitable for those who have severe mobility problems. To assist person centred care we have installed key pads to separate our lounges and corridors. We will continue to encourage movement around the home but at times these doors will be closed to allow carers to focus on their residents and their needs that day. This development is expected to enhance relationships and wellbeing by reducing the number of carers with whom they are in contact with during a shift.
Maximising on space we have created seating in small areas around the home for resting, quiet time or to be used by visitors. Books and objects of interest are on these internal routes to encourage meaningful browsing.
A quiet room is available for families to use or relaxing activities such as hand massage, music and hairdressing.
Clear signage using research based yellow and black assists independent movement around the home.
The small kitchen is a central resource used by all, we bake and make tea here and are able to undertake extended assessments of daily living skills or assist rehabilitation by preparing residents for returning home.
Security entrance and exit pads on the front door and garden exit allow full access to the home and garden for all our residents.
We take everyone’s safety very seriously and use a risk assessment format to examine situations which could pose a risk. Steps are put in place to minimise danger where possible and on occasions decisions are made where risks are acknowledged and accepted. An example here might be someone who wants to continue walking around the home but is unsteady or suffers dizzy spells, we would put all measures in place to reduce the chances of falling but to restrict this too much may reduce the quality of a person’s life.
How can we help?
We do not offer nursing care but where appropriate provide end of life care. The local primary care services i.e. GP, District Nurse, Community Mental Health Services and the Dementia in reach team all visit our home when required.
We are able to accept admissions with little notice, short term stays or respite dependant on room availability.
We have a comprehensive assessment procedure which forms the basis of our individual care plans. We hope everyone involved will contribute to provide us with an accurate picture of a person and their care needs. We also offer a more comprehensive assessment which can give a clearer picture of someone’s level of daily living skills, for example, safety in the kitchen when making a cup of tea. Our residents with dementia will benefit from the mini mental state assessment to monitor the progress of their illness and an enhanced behavioural assessment which forms the basis of the care partnership.
Care planning and reviews involve key people with the resident’s agreement. We complete a person centred review daily and a wellbeing review monthly when family or social services will be informed of any changes.
Religious services are held six weekly in the home, alternating between Church of England and the Roman Catholic Church. In addition there is a bi monthly Friends of the Parish meeting and Dr Higgins visits as a local community representative to keep everyone up to date on local news. Other religious denominations can be arranged locally as required. St Andrews church supports us on special religious occasions with hymns and prayers, which is well received and enjoyed by many.
Being person centred requires us to focus on individuality to ensure the wellbeing of our residents. Through a range of structured and unstructured activity we aim to engage and bring pleasure to the moment for our residents.
Complaints are taken very seriously and our policy is attached. The fire procedure is displayed throughout the building and a copy is enclosed.
Use of colours, signs and furnishings have been chosen to assist an older person whilst offering interest and comfort.
Our rooms are decorated to a high standard with additional facilities in some rooms of a kitchen/dining area, patio doors to our secure garden and en suite, providing a home from home feel with extra support available when needed.
We have developed our home to provide interest and choice with lots of seating areas for rest, hobbies or enjoying time with relatives.
In our Blue lounge we have a family room which includes a kitchen/dining area for practising domestic skills or a further dining option. Residents can prepare simple meals and dine in their own kitchen area.
We continue to develop areas of interest for browsing, resting or meaningful meandering around the home with small seated areas.
For those who prefer to maintain their independence we have a larger room with a kitchen/dining area and patio access to the secure garden. We imagine this to be attractive to our younger client group who may be in the early stages of memory loss.
Our Wi-Fi connection and laptop provision allows us to enable residents to use modern technology around the home to ’keep in touch’ or use developmental websites to assist memory loss.
Making a meal of it!
We offer a range of options for dining to ensure someone’s wishes or needs are met, from room service to our formal dining room where you can enjoy the company of others. In our ’Blue lounge’ we have a family style dining area where simple meals can be prepared and eaten with family or other residents. Our garden is used on warm days to eat ‘Alfresco’.
We are very committed to providing meals that are tasty, nutritious and most of all enjoyable.
The menu is varied, offering well balanced, delicious food to meet a variety of needs; we do food on the go, pureed meals and diabetic diets to a high standard. Being aware of the pleasure that can be gained from tempting food we work hard to provide choice to meet the changing and individual needs of our residents by incorporating finger foods for those who find this easier and feeding assistance where necessary.
Whether its breakfast, dinner or afternoon tea our emphasis is on making food a pleasure.
If you would like to try our food then why not ask one of the senior carers to arrange an extra place for you at dinner, we are confident you will enjoy our meals and are always happy to receive feedback.
Dementia Care service
The following services are available to those who are referred and accepted into a registered dementia bed including those who suffer from dementia before the age of 65.
Enhanced assessment carried out by staff specially trained to use the mini mental state examination tool. This assessment alongside our 3 day intensive observation assessment provides a significant amount of information which helps us provide a person centred care plan.
Our care plans are working documents which guide our staff on a daily basis, they hold key information on likes, dislikes, skills that need to be developed, care that needs to be provided and why, safety issues, health issues, hobbies and how to communicate most effectively. All this is developed alongside the Mental Capacity Act which underpins the way we offer care and why.
Secure and enjoyable gardens. Some of our downstairs rooms have access to the secure garden with small patios for our residents to enjoy the outdoors when they choose. These rooms are secure at night.
Dedicated and trained care staff that follow a personalised training and development plan which is tailored to individual need. Our training and development is led by Stacey Hope, who has a BSc in Dementia. We use material published by the Alzheimer’s society along with the Journal of Dementia Care to help us all to stay on top of new developments. We encourage team members to achieve external qualifications for example, BTec, level 2 in Dementia Awareness. The senior care team has attended formal training in the Mental Capacity act and this is cascaded in brief seminars initially with the intention of accessing further formal training as it becomes available. In addition we train on `All Our Dignity` provided by Bolton Metropolitan Borough Council.
Meaningful activities take place on a daily basis and are displayed on the board in the main lounges, we aim to provide a range of activities that meet the changing needs of our client group, e.g., hand and nail care for sensory stimulation and relaxation, walks outside to look at wild life and the lovely wooded area, exercise classes for those with and without mobility, visits to local amenities for those able bodied, mental stimulation from newspapers and bingo! We purchase the award winning Daily Sparkle newspaper which shows events from that day 1, 5 and 10 years ago, this is used as a focus for reminiscence and discussion. These are a small selection of the activities available and we are always open to suggestions and helpers! Please ask for a monthly program me to see the full range. As our residents needs change so does our challenge to provide meaningful activities with everyone, this can mean undertaking short bursts of activity that can be achieved and stimulate interest and trigger a smile, happiness and comfort.
We are aware that every person with dementia is an individual and assess peoples suitability for Woodlands based on a pre-admission assessment and trial stay. We can meet many needs and work hard to make people feel at home and find solutions to sometimes challenging changes in behaviour that can come with the onset of dementia. Our senior care team organise care planning meetings to identify issues and think through positive outcomes, we include anyone who has something to contribute at these meetings including friends, carers and statutory services.
Our facilities have been developed to acknowledge the risks a dementia sufferer may face including security pads on outside doors and gates, a quiet room which can be used for distraction and calming if someone is disturbed and restless, kitchen aids to encourage continued independence and maintenance of daily living skills, clear signage and personal door signs.
As our bed numbers have increased so has our team, including housekeeper and increased care and cleaning colleagues. In addition to this Janet (manager) will increase and decrease staffing hours dependent on the level of need in the home. This decision is based on assessment of care needs that triggers extra hours where they may benefit the most, e.g. if a residents needs increase before bed then the evening care team will be increased until a solution is found.
Specialist Dementia Care Living (EMI)
Within our home we have a six person secure unit, for those who require more support or a quieter, less stimulating environment. It is expected that residents in this unit have reached a stage of dementia where they would find it beneficial to be within a smaller more homely environment due to changes in their behaviour or health.
This specially designed environment supports person-centred care, offering freedom and comfort, whilst maintaining safety and security. Keypads allow access to the rest of the home and these doors will be open when appropriate for those living in this unit. All our rooms are on the ground floor and specialist equipment is available to meet changes in needs as required.
A small kitchen area allows for food to be provided locally and carers to remain within their living area. There is a wet room for safe bathing and of course we have the spa facility available in the main part of the home for those who prefer a bath. Safety is paramount and all facilities are risk assessed for each individual.
The garden/patio area extends the living space, providing an outside environment which can be explored without fear of getting lost and leads to another patio, seating and where appropriate the larger garden at the rear of the home. We have gates which can be left open or closed depending on the circumstances. Our focus is not to deprive someone of their freedom and to provide usable meandering opportunities outdoors.
Our philosophy of care remains the same throughout Woodlands with the emphasis being on developing relationships that are warm, open and friendly. In the specialist living area our residents receive more time for stimulation and wellbeing to enhance their day and assist with any complicated needs. Our care team are well trained and led by our deputy manager who has a degree in dementia. Care plans are available in rooms providing personal essential information on likes, needs, choices and goals.
We aim to bring enjoyment and fulfilment to each day for our residents by being creative with our time and involvement in meaningful activity is central to this. At times, residents from this part of our home will join in activities along with the rest of the home or have a more structured plan within their smaller home i.e. card games, reminiscence or exercise. Each care plan is individually written and the day to day activities are a significant part of this. In this environment our carers know how to balance activities to meet the needs of their small group, providing stimulation that is calming and meaningful along with being enabling and achievable.
Whilst risk assessments are carried out individually we also respect that at times risk is an integral part of living.
Charter of Rights for People living in a Woodlands Care Home
Older people who live at a Woodlands Care Home, including those with dementia, have the following rights: